TNCS

‧AMAZZING CLUB For Personal

Terms and Conditions on Personal Membership of AMAZZING CLUB for Personal
The AMAZZING CLUB For Personal (hereinafter referred to as “AMAZZING CLUB”) hereby cordially asks you to read the content of this Agreement in detail for the protection of your rights and privileges as a member. Please click to select the Agree” key after reading this Agreement thoroughly for your joining the AMAZZING CLUB as a member. Once you select to joint AMAZZING CLUB, it shall be deemed your full agreement with the special offer and services provided by AMAZZING CLUB and related institutions in cooperation (hereinafter referred to as “AMAZZING CLUB and partner institutions”).
 
‧Note to information contained in the website:

  1. The AMAZZING CLUB website and the extended connection to websites of partner institutions (hereinafter referred to as “AMAZZING CLUB Website”) will provide complete information on the hotels and restaurants under the management of Cathay Hospitality Management System (hereinafter referred to as “CHM and CHM Group Companies”), including information on tourist traveling, hotel lodging, and food and beverage services.

  1. You must be at least 18 years of age to use the benefits and services of the AMAZZING CLUB website. By accepting this consent form you agree to abide by its contents when using, booking, or purchasing products or services through the AMAZZING CLUB website and when exercising the rights and obligations of a customer.   

  1. AMAZZING CLUB may post the contents of this consent form or its amendments thereto on the AMAZZING CLUB website. Members will not be separately notified. Therefore, it is recommended that you check for such modifications or changes from time to time. By continuing to use these Member Services you will automatically be deemed to have read, understood, and agreed to with such modifications or changes. If you do not agree with the above terms or this method of revision or updating, or do not accept any of the other terms of this consent form, you must immediately stop using this service.

  1. By the time you express you consent or participate in the AMAZZING CLUB Website, you agree to duly observe the clauses of the AMAZZING CLUB Website and the terms and conditions contained therein, and to not use wording, language or pictures containing elements of humiliation, libel, intimidation, discrimination or any other wording, language, or pictures of similar nature at the writing or voice electronic communication platform of the website. CHM and AMAZZING CLUB reserve the right to delete or revise the content and disclaim any liability to the accuracy of the content on the aforementioned electronic communication platform.
  
‧Note to the use of copyright:

  1. The exclusive registered CIS trademarks and content of websites under the platforms of AMAZZING CLUB Website, CHM Group Companies, and all third party partners firms and institutions may not be replicated, modified or disseminated by any mean without the authorization and consent of CHM and the aforementioned institutions.

  1. The intellectual property rights inherent to the files, documents, and software of AMAZZING CLUB Website are owned by AMAZZING CLUB Website, CHM Group Companies and third party partner firms and institutions. Your downloading or use of these files, documents, and software shall be deemed your agreement with applicable “licensing agreement” and agree to abide applicable laws in relevant host countries thereby using these files, documents, and software within the scope of licensing only.
  
‧Note to liabilities of member accounts:

  1. Membership in the AMAZZING CLUB Program is free and available to any individual who is 18 years of age or older. Before you become a member of the AMAZZING CLUB, you shall comply and agree with the following terms and conditions:
  • You have never been a member of the AMAZZING CLUB, or have never been deprived of membership rights or suspension of services due the execution of accounts under arbitrary factors.
  • You shall provide accurate and update personal information at all times after joining the AMAZZING CLUB.

  1. Each AMAZZING CLUB member may register for one ID only and cannot register twice and cannot register for membership under the title of a third party. If the system detects repeated registration for membership, CHM and AMAZZING CLUB reserve the right to cancel or terminate the member ID of such member. In addition, the offender should also surrender all the benefits earned under membership status (including but not limiting to bonus points and gifts).

  1. Member ID, password, and membership rights and privileges of AMAZZING CLUB are exclusive to your discretion only. Please do not lend, assigned or used in combination with a third party. In case of repetition, misleading, unauthorized use of the name of a third party, infringement of the title of a third party, company name, trademark, or any other forms of law violation in providing your personal information, CHM and AMAZZING CLUB may turn down your registration, or demand a correction in the aftermath, or revoke your membership rights. It is your responsibility to duly observe applicable laws, civil and criminal, of relevant host countries. CHM and AMAZZING CLUB disclaim any liability and obligation thereof.

  1. If you have any change in the basic member information at AMAZZING CLUB, please access the AMAZZING CLUB website to update your information to protect your rights and privileges of membership. If you did not update your profile on time, to the extent that merchandise or service is delayed, e-mail is lost or cannot be used, reservation and purchase of merchandise or services from the AMAZZING CLUB website, and other rights and privileges of members were affected, CHM and AMAZZING CLUB disclaim any liability thereof.

  1. CHM and AMAZZING CLUB will find out your password for the AMAZZING CLUB member accounts from the encrypted system as long as applicable laws in relevant host countries provided, and provide you assistance under authentication and authorization of legitimate information under law. Since your account is regulated by member ID and password, it is your responsibility to manage and use any content or transaction information you released or referred to the account. CHM and AMAZZING CLUB disclaim any liability and obligation thereof.

  1. In the event of system failure, transmission failure, malicious intercepting, missing, damage or other technical or human errors caused by the system service providers or your computer equipment, or any others that CHM and AMAZZING CLUB shall not be held responsible, to the extent that damage is caused to communication security, credit card information, personal information, and bonus points, CHM and AMAZZING CLUB disclaims any liability and obligation thereof. In addition, CHM and AMAZZING CLUB reserve the right rectify, change or revoke the rights deriving from merchandise sale, hotel room booking, and related activities due to the aforementioned problems, or merchandise orders and bonus points are not being processed for whatever reasons, and disclaim any responsibility for compensation or damage.
 
‧Note to the protection of personal information:

  1. Please consult and read carefully: Notification of Cathay Hospitality Management satisfied customer program (hereinafter referred to as the “AMAZZING CLUB” in the collection, processing and use of personal information and statement of consent.
    Information on consent of using personal information: https://ireward.superghs.com/cathay/terms-and-conditions-on-personal/?lang=en

‧Note to membership validation:

  1. Members are advised to sign in the AMAZZING CLUB office website. Once this procedure is completed, the system will be a virtual membership card instead of a physical membership card. Whenever you arrive at a CHM and AMAZZING CLUB hotel, restaurant, and partner institutions and exercise the right and enjoy the service of members, you may be asked to prove your AMAZZING CLUB member identity, or other photo ID (such as ID card, passport, of national health insurance card) to authenticate your membership identity and provide you exclusive membership services.

  1. AMAZZING CLUB Website : https://www.amazzingclub.com

 
‧Note to categories of membership and related benefits :

  1. AMAZZING CLUB members are entitled to have exclusive privileges and bonus points by type of membership.
        Offers detail, please visit : https://www.amazzingclub.com/

  1. Membership status and upgrades rules and regulations are as follows :
  • Classic : A year from the date of sign up, free membership and valid permanently.
  • Honor : A year from the date of sign up, stay 10 nights/year or NTD$15K in annual qualifying spend (including room and F&B) The Honor member status is valid for a year.
  • Gold : A year from the date of sign up, stay 15 nights/year or NTD$30K in annual qualifying spend (including room and F&B) The Honor member status is valid for a year.
  • Master : A year from the date of sign up, stay 20 nights/year or NTD$75K in annual qualifying spend (including room and F&B) This Master member status is valid for a year.
  • Stars : A year from the date of sign up, stay 25 nights/year or NTD$100K in annual qualifying spend (including room and F&B) This Master member status is valid for a year.

  1. Membership is classified below with corresponding bonus points entitlement :
  • Classic : Spending of every NT$25 will earn 1 bonus point (the amount falling below NT$25 will not be counted for this purpose).
  • Honor : Spending of every NT$25 will earn 1 bonus point (the amount falling below NT$25 will not be counted for this purpose). Extra 35% bonus points earnings on base points.
  • Gold : Spending of every NT$25 will earn 1 bonus point (the amount falling below NT$25 will not be counted for this purpose). Extra 50% bonus points earnings on base points.
  • Master : Spending of every NT$25 will earn 1 bonus point (the amount falling below NT$25 will not be counted for this purpose). Extra 70% bonus points earnings on base points.
  • Stars : Spending of every NT$25 will earn 1 bonus point (the amount falling below NT$25 will not be counted for this purpose). Extra 90% bonus points earnings on base points.

  1. Of all types of AMAZZING CLUB personal membership, Classic is freely granted permanently, Honor and Master is valid for one year from the month of upgrade. If specific member cannot satisfy all the requirements of membership or upgrade in the year after the upgrade, such member will be resumed to the previous membership status from the same month of the next year (and so forth). AMAZZING CLUB membership benefits (including membership upgrades, consumption, and points) are calculated from the date of joining, and all rewards(including membership upgrades, consumption, and points) cannot be accumulated for consumption before joining the AMAZZING CLUB membership program.
 
‧Note to earning rewards & benefits :

Excluding special promotions or incentives, a Member will earn points from HOTEL COZZI, MADISON TAIPEI HOTEL.
To collect membership points, you must be a member and provide your membership number when booking hotel rooms, checking in, or dining at the hotel's restaurants (GUSTOSO, URBAN 331, Cozzi THE Roof, Cozzi Market, Yi Hui Xuan, Blu Bar).

  1. For earning AMAZZING CLUB rewards, members shall satisfy the requirement of consumption with payment in conformity to the requirement of the AMAZZING CLUB on earning personal points by spending on lodging in designated rooms and for food and beverages (excluding service charge). Each bill for consumption shall at least amount to NT$25 so as to earn bonus point under membership status. Qualified spending on hotel rooms include: room rent and expenses incurred from upgrade of room, early check-in and late check-out, conference and banquets (food and beverages for small banquet of 19 persons or less),additional bed, and extra breakfast service.

  1. Re-registration mechanism | If you do not inform your membership number or e-mail when making a purchase, and you apply for a re-registration of your membership consumption record in the future, you will not be able to enjoy the reward for that day's activities. When re-registering, the customer needs to provide the invoice certificate and membership number, and it is limited within 7 days on the day of consumption.

     
  2. AMAZZING CLUB members cannot demand for redemption of the points in the member accounts into cash and cannot refer the points for trading or transactions publicly or privately, or request AMAZZING CLUB to redeem the bonus points into cash, merchandises, or bonus points and other services through other unqualified channels. CHM and AMAZZING CLUB disclaim any liability, obligation, compensation and damage deriving from any act or transaction in violation of the regulations for the AMAZZING CLUB point system.The booking channels for eligible purchases are the member's official website, telephone, email, or directly at the hotel site and provide the membership number, all of which can enjoy the membership benefits. Reservations and reservations made on the official website of Hotel Cozzi, Madison Taipei Hotel, and other third-party platforms will not be included in the scope of qualified consumption, and no reward points will be earned.

     
  3. Non-Qualifying Charges.  Charges which do not qualify for AMAZZING CLUB Rewards include any complimentary services, Points redemption Awards, promotional Awards or any other fees or charges including, without limitation:  (A) charges for banquets, meetings or other functions, with the exception of group of 19 people for dining; (B) other fees paid including, without limitation, parking, business center, retail stores, and other third-party services; and (C) taxes, service charges, gratuities, fees (e.g. late cancellation fee or no-show fees for not checking in for guaranteed reservations even if the reservations were paid in full) .


     
  4. AMAZZING CLUB points will be credited to your membership account within 7 working days (excluding weekends and national holidays) after you checked out and settled the payment. The the service supplier will automatically credit the point into your AMAZZING CLUB membership account.

     
  5. In using cash for transactions or redemption for merchandise, an AMAZZING CLUB member may cancel the transaction with payment for any reasons or due to force majeure, which compels the members to cancel the book for refund instantaneously or later, CHM and AMAZZING CLUB reserve the right to cancel the points that could have been earned from such transaction.

     
  6. The AMAZZING CLUB membership points for matching cash transactions or for exchange for merchandises in whole or in part may be cancelled by CHM and AMAZZING CLUB if any party or under force majeure that such transactions or exchange should be paid for or partly paid for, with cancellation of ordering or refund instantaneously or subsequently. The bonus points used for completing the transactions of merchandises in whole or in part cannot be changed and the bonus points will not be returned. CHM and AMAZZING CLUB disclaim any liability, obligation, compensation and damage thereof.

     
  7. The AMAZZING CLUB membership bonus points for matching cash transactions or for exchange for merchandises in whole or in part may be cancelled by CHM and AMAZZING CLUB if any party or under force majeure that such transactions or exchange should be paid for or partly paid for, with cancellation of ordering or refund instantaneously or subsequently. The bonus points used for completing the transactions of merchandises in whole or in part cannot be changed and the bonus points will not be returned. CHM and AMAZZING CLUB disclaim any liability, obligation, compensation and damage thereof.

     
  8. Personal membership of AMAZZING CLUB is permanent. The bonus points you earned from qualified spending at your AMAZZING CLUB membership account will be accumulated from the month of redemption and will expire after a period of 2 years. Likewise, the bonus points earned in the period of bonus point accumulation will be good for 2 years from the day the bonus point is earned (and so forth). Offering bonus points as gifts, transfer or merging of bonus points, or bonus points earned from specific marketing events, will be governed by relevant rules and regulations of related events.

     
  9. Regarding the house bill consumption rules for member points, it must be within the same period of stay. Only the member account of each resident can accumulate 3 room points, and the accumulative points cannot be repeated. The same applies to the accumulated consumption amount of the member in the year and the night recognition.

 
‧Note to Redeem Points :

  1. A Member may redeem Points to obtain certain awards and benefits including, without limitation, rooms, and other services and merchandise. A full listing of current Award Redemption options is available on the AMAZZING CLUB website under “REWARDS.”

  1. A Member may redeem accommodation points by following methods:
  • Select “Pay with points” when booking on the AMAZZINGCLUB members website.
  • Complete the redemption reduction authorization form at the hotel reception counter before settling the payment.
 
‧Note to transfer of points :

  1. AMAZZING CLUB points may be transferred only over the member website. The recipients of points transfer are only limited to other member accounts of AMAZZING CLUB designated by the transferring members.

  1. If specific AMAZZING CLUB member has registered more than one account, the bonus points of such member cannot be transferred. AMAZZING CLUB reserves the right to cancel or terminate all other extra accounts being registered. The offender has to surrender all the benefits earned from these additional member accounts (including but not limiting to bonus point, and gifts).

  1. Once completing the membership registration as a member of AMAZZING CLUB, members may proceed to bonus point transfer. The bonus points being transferred will be immediately tracked on record. You may make inquiry on your AMAZZING CLUB account or use such portion of bonus points later.

  1. AMAZZING CLUB members shall transfer at least 500 points at one time and in its multiples (such as 1,000 points, 1,500 points). There is no upper limit for number of bonus point transfer. However, the number of bonus points being transferred cannot be changed and cannot be returned. Members may use the bonus points within 3 months from the date of tracking on record of the transfer (and so forth).
  
‧Note to merger and endorsement :

  1. AMAZZING CLUB members may get bonus points from or endorsed by another third party partner institutions or companies, including but not limiting to: AMAZZING CLUB Website and partners of mobile device APP, some licensed credit card companies, shopping website, and airline companies. Any bonus point acquired through endorsement, bonus point merging, merchandise trade or other services will unconditionally be regulated by the AMAZZING CLUB clauses and the clauses of related third party partner institutions or companies.

  1. Bonus points acquired by AMAZZING CLUB members through mergers or endorsements are only for AMAZZING CLUB members agreed and authorized form the import or mergers of the bonus point in the personal member account, and not applicable to inter-account transfer to designated accounts. If a specific AMAZZING CLUB member has registered more than one account, the bonus points of such member cannot be merged or endorsed in the calculation. The AMAZZING CLUB reserves the right to cancel or terminate all other extra accounts being registered. The offender has to surrender all the benefits earned from these additional member accounts (including but not limiting to bonus point, and gifts).

  1. Once completing the registration of membership of AMAZZING CLUB, members can engage in cross-platform merger or endorsement of bonus points. The bonus points being merged or endorsed will be tracked on record within 30 working days after the transactions. You may make an inquiry on your AMAZZING CLUB account or use such portion of bonus points later.

  1. The bonus points merged or endorsed across different platforms by members within the validity of AMAZZING CLUB membership are valid for 3 months from the months of book entry. These points cannot be returned, and the transaction cannot be changed (and so forth). 

  1. The bonus points imported from Cathay United Bank will be merged or endorsed in the ratio of: “5,000 points of Cathay Bank bonus for 750 AMAZZING CLUB bonus points”, and the minimum quantity of Cathay Bank bonus points for import is 5,000 points and its multiples, such as 10,000 points, and 15,000 points (and so forth). Cathay United Bank corporate card cannot be redeemed online. Please visit the website of Cathay United Bank at www.cathaybk.com.tw or call the customer service hotline of the bank at 886-2-2383-1000 for service and information.
 
‧Note to foreign exchange rate conversion :

  1. If you participate in the AMAZZING CLUB bonus point campaign using a currency other than the functional currency of the ROC, the bonus points you earned will be based on the designated exchange rate of AMAZZING CLUB for conversion into NTD in the calculation of “qualified amount”. Such exchange rate may be the rate used by the restaurants or hotels in participation or cooperation with AMAZZING CLUB at the time you checked in or checked out, or paid the bill at the restaurants, or the rate designated by AMAZZING CLUB. This exchange rate may be different from the exchange rate as stated in your AMAZZING CLUB membership statement.

‧Note to change in merchandises :

  1. CHM, AMAZZING CLUB and extended partner institutions may announce information on merchandises over the websites (including the points, price, description, pictures, and conditions for earning bonus points). In case of errors, such as language used in different websites, technical operation, data missing, CHM and AMAZZING CLUB reserve the right the rectify, remove or substitute the merchandises involved. The prices and quantities of merchandises may vary under bidding, CHM and AMAZZING CLUB disclaim any liability and obligation for giving further notice.
 
‧Note to delivery of merchandises :

  1. In processing the order or redemption of physical merchandises through the AMAZZING CLUB website, members are advised to contact AMAZZING CLUB if no merchandise can be received within 30 working days after the application day for inquiry and tracking your orders so as to protect your rights and privileged. If you make inquiry beyond such period (based on the allowable period for tracking parcels by courier services), CHM and AMAZZING CLUB may not be able to help you to trace the mail or parcel. Likewise, the bonus points already redeemed cannot be returned.

  1. In placing an order or redeeming for physical merchandise, AMAZZING CLUB members should contact AMAZZING CLUB and return the merchandises within 7 working days on receiving the merchandise if the wrong item was sent, defects of the merchandise not caused by human errors, or damage in delivery. AMAZZING CLUB will assist in the replace of merchandises of the same kind or same value.

  1. If the merchandise ordered or redeemed by AMAZZING CLUB members were delivered to designated address with signed receipt, CHM and AMAZZING CLUB disclaim any liability and damage due to the missing, damage, or wrong delivery of merchandises. Likewise, the bonus points already redeemed cannot be returned.

‧Other Rules and Regulations :

  1.  Cancelling by Member.  A Member may cancel his/her membership in the AMAZZING CLUB Membership Program at any time by sending written notice of cancellation to AMAZZING CLUB .  All unredeemed Points, Redemption Awards, and promotional Awards as well as achieved member status will be forfeited immediately and may not be reinstated or transferred.

  1. If AMAZZING CLUB believes that any of the following or other circumstances apply to a member, CHM and AMAZZING CLUB may cancel the member's accumulated points, suspend the member’s benefits, Honor Membership, or Master Membership under the program, or cancel the member’s account at any time without notice.
  • Acted in a manner inconsistent with applicable laws, regulations, ordinances;
  • Failed to pay any hotel or other bill when due to the CHM financial obligation;
  • Inappropriate, fraudulent, abusive or malicious behavior. Acted in an inappropriate, fraudulent, abusive or hostile manner;
  • Violation or breach of any AMAZZING CLUB program rules or website terms of use.

  1. If CHM cancels a Member’s Account for any reason, the Member may not reapply for membership in the Loyalty Program and any Account opened in the Member’s name and Points, Redemption Awards and promotional Awards earned in that Account will be forfeited upon discovery.

  1. The AMAZZING CLUB Loyalty Program, Points, Redemption Awards, promotional Awards and other related benefits and services are the sole property of the CHM, and are not the property of Members.  On cancellation of membership in the Loyalty Program for any reason, all unredeemed Points, Redemption Awards and promotional Awards will be forfeited and a Member will no longer be able to participate in the Loyalty Program.  Points, Redemption Awards and promotional Awards have no cash value and the Company will not compensate or pay cash for any forfeited or unused Points.

  1. If a member cancels his/her account, the member may re-apply for the AMAZZING CLUB program membership in the future, but no points, redemption rewards, or promotional rewards that expired before will be restored to the member account. Honor Membership or Master Membership cannot be recovered either.

  1. Unless otherwise expressly prohibited or restricted by applicable law, CHM and AMAZZING CLUB have the right to change, limit, modify or cancel the program rules and benefits at any time, with or without notification, even when such changes may affect the value of the bonus points or a member’s ability to obtain certain rewards.

  1. In addition, CHM and AMAZZING CLUB may also: (i) increase or decrease the number of points earned through hotel stays or required to redeem for hotel stays; (ii) recover, limit, modify, or cancel any benefits; (iii) exclude any dates or rooms for redemption, or limit the duration of redeemed benefits; (iv) change the program benefits, travel partnership program, service locations included in the company or other travel partner programs, conditions of membership, rules for earning, redemption or retention of bonus points, and the rules for using the benefits.

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